Privacy Policy

Effective date: July 24, 2023

Greetings and welcome to PIXEL ARTIFICIAL PTY LTD, a company incorporated under the laws of Australia, with the registered office Suite 7, Level 7, 330 Collins Street, Melbourne VIC 3000, Australian Company Number 668 017 445 (“Company”, “we”, “us” or “our”) a technology company focused on creating visual and text content and providing innovative avenues for our users.

This Privacy Policy, referred to as “Privacy Policy”, outlines our ongoing obligations to users in respect of how we manage user’s personal information, the information that may be collected from users, or that users or others may provide, during the process of use of our website (https://staging.octopusscribble.xyz) and services (collectively, “Services”).

We have implemented the Australian Privacy Principles (“APPs”) as outlined in the Privacy Act 1988 (Cth) (the “Privacy Act”). For a comprehensive understanding of the APPs and Privacy Act, you can obtain a copy from the website of the Office of the Australian Information Commissioner.

This Privacy Policy is subject to change periodically. Your continued use of Services following any modifications will be considered as your acceptance of those changes. Therefore, we recommend checking this Privacy Policy regularly for updates.

  1. Personal information we collect

We collect information that either on its own or when combined with other data in our possession, has the potential to identify you (“Personal Information”). The collection of Personal Information includes the following:

  1. Personal Information you provide to us directly.

Name, email address, phone number, mail address, account credentials, payment card information, Services you have purchased from us, as well as any inquiries you have made (incl. current and historical data, such as the dates of services, inquiries, or transactions), information that you provide by interacting with Services, and contents of any messages you send to us.

  1. Personal Information we receive automatically when you Use Services.
  • Log file/ Device information: IP address of the requesting entity or of your end-user device; access status/HTTP status code; date and time of the request, time zone; requested URL; data transferred in each case, and how you interacted with our website and use Services; website from which the request originates; your browser type, version and language, operating system, interface, and name of your internet service provider (HTTP headers); user device ID; first user authorization date and time.
  • Cookies: To operate and manage our Services and enhance your user experience, we utilize cookies. A “cookie” is a small piece of information that a website sends to your browser when you visit it. You have the option to configure your browser settings to accept all cookies, reject all cookies, or receive notifications whenever a cookie is sent, allowing you to decide on accepting it each time. However, please note that refusing a cookie may prevent you from using certain areas or features of a website, and it may also impact the display or functionality of a website. For more detailed information on cookies, please see our Cookies Policy.
  • Third-party analytics: To analyze user behavior and improve user experience, we may utilize various online analytics products that employ cookies when you use our Services.
  1. Personal Information provided to us from third parties.

Under certain circumstances, we may receive information from third parties.

You may deal with us anonymously or by using a pseudonym, however, please be aware that this may limit the Services that we can provide to you if it is impracticable for us to deal with you in such an unidentified manner.

  1. How we use Personal Information

We may use your Personal Information for the purposes below:

  • To provide, administer, maintain, improve, test, fix and analyze the Services.
  • Developing and testing new products and features.
  • Monitoring metrics such as the total number of users, website traffic, and demographic patterns.
  • Linking or combining information obtained from other sources, including information provided by you, to better understand your needs and enhance the Services.
  • Communication with you and update our records.
  • Our marketing purposes.
  • Fulfilling our legal obligations and adhering to legal processes.
  • Prevention of fraud, criminal activity, or misuse of our Services, and ensuring the security of our IT systems, architecture, and networks.
  • Fulfilling any other purpose for which you have provided the information.

We do not engage in the sale, trade, or transfer of your Personal Information to third-party for commercial purposes.

  1. Disclosure of Personal Information

In specific situations, we may share your Personal Information with third parties without providing you with additional notice, unless otherwise required by law.

We may disclose your Personal Information to the following entities:

  • Service providers and vendors responsible for managing the Services.
  • Third-party providers offering services through our platform.
  • Providers of email management and distribution tools.
  • Providers of hosting services, cloud services, security, and fraud prevention services, and other information technology services providers.
  • Service providers involved in supporting and maintaining our systems.
  • Your or/and our representatives, professional advisers, affiliates or subsidiaries, agents
  • Payment processors.
  • Event management services, email communication software and email newsletter services, and web analytics services.

In the event of a business transaction such as a merger, acquisition, or asset sale, or if we undergo bankruptcy or cease operations, it is possible that some or all our assets, including your Personal Information, may be disclosed, or transferred to a third-party acquirer as part of the transaction.

Subject to legal permissions, we may collect, retain, utilize, and disclose your Personal Information for the purpose of promoting and marketing other services that we believe may be of interest to you. This may include direct marketing initiatives and targeted online advertising. By utilizing Services or by providing us with your Personal Information, you consent to receiving such marketing communications, to the extent legally permissible. We will provide you with an opportunity to unsubscribe from any future promotional or marketing material, including promotional email offers and educational content, through an opt-out mechanism. Additionally, you can inform us at any time if you no longer wish to receive marketing or promotional material.

  1. Cross-Border disclosure of Personal Information

Occasionally, the third parties mentioned above, with whom we share Personal Information, may be situated in countries outside of Australia. The specific countries where these organizations or individuals are located may vary. However, as part of our regular operations, we typically disclose personal information to entities or individuals in Australia and Cyprus.

Your Personal Information may be transferred to and stored on servers where Google Cloud Platform and Amazon Web Services have/use servers. Your Personal Information may be transferred to any country where Google Cloud Platform and Amazon Web Services have/use servers.

  1. Access and correction of Personal Information

Please note that you have the right to request access to and correct the Personal Information. To access or correct the Personal Information please contact us using the contact details. Our response to your request will usually be completed within 30 days of receipt of the request. If we require further time, we will contact you in writing to advise of this and provide our reasons for the further time that is required. 

While we strive to grant you access to all your personal information, there may be instances where we are unable to do so. In such cases, we will provide an explanation for the limitation. Additionally, for security purposes, we may need to verify your identity before disclosing your personal information to you.

If you believe that any of the Personal Information, we possess about you is inaccurate, incomplete, or outdated, please contact us. We will take reasonable measures to rectify this and update it accordingly. We rely on your cooperation in keeping us informed about any inaccuracies, omissions, or outdated information within the personal data we hold about you.

If we receive Personal Information about you that we did not request directly from you, someone acting on your behalf, or on our behalf, and we determine that we could have collected this information from you had we asked for it, we will make reasonable efforts to notify you promptly of the collection of your personal information. If we could not have obtained this Personal Information from you (or if you do not consent to us collecting information in this manner), we will lawfully de-identify or destroy that Personal Information. Any unsolicited information provided by you, someone acting on your behalf, or someone acting on our behalf, will be used for the purposes for which it was provided.

  1. Security measures

We take the security of your Personal Information seriously and employ suitable technical and organizational measures to safeguard it. These measures are designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to your Personal Information. To achieve this, we employ various methods, including restricting physical access to our premises; implementing controls to limit electronic and physical access to the personal information we possess; utilizing technology security measures to safeguard data; imposing security requirements on any third-party providers to ensure the protection of your Personal Information.

  1. Retention

We keep your Personal Information for the duration necessary to fulfill the purposes for which it was collected, or as long as you request us to retain it. In certain cases, we may retain your Personal Information for longer period based on our legitimate interests, such as meeting tax and legal obligations, resolving disputes, and enforcing agreements. If we delete some or all of your Personal Information, we may still retain and utilize aggregated or anonymized data that no longer identifies individuals.

  1. How to make a complaint

If you believe that we have violated relevant privacy laws or wish to make a complaint regarding handling your Personal Information, please contact us using the contact information provided below.

Upon receiving a written complaint, we will investigate and make reasonable efforts to respond to you in writing within 28 days. If we fail to provide a response within this time frame or if you are dissatisfied with our response, you have the right to file a complaint with the regulatory authority.

The relevant regulatory authority is the Office of the Australian Information Commissioner. You can contact the Office of the Australian Information Commissioner using the following details:

Office of the Australian Information Commissioner

GPO Box 5218, Sydney NSW 2001

1300 363 992

[email protected]

www.oaic.gov.au

  1. Contact us

If you have any questions regarding this Privacy Policy or Services, please feel free to reach out to us via email at [email protected] or through our mailing address:

PIXEL ARTIFICIAL PTY LTD

Suite 7, Level 7, 330 Collins Street, Melbourne VIC 3000

  1. Additions and changes

We retain the right to modify this Privacy Policy at any time and will inform you of any changes by posting an updated version on our website. By choosing to continue using our Service or providing us with Personal Information following the publication of an updated Privacy Policy or after being notified by other means, you indicate your consent to the revised Privacy Policy. 

To ensure compliance with the Australian Privacy Principles, we may take additional measures beyond what is explicitly outlined in this Privacy Policy. It is important to note that nothing in this Privacy Policy should be interpreted as a failure on our part to adhere to the Australian Privacy Principles.

We use cookies. For further details, please read our   Privacy Policy.